This issue presents itself with a SOS fault on the dashboard.

Usually, the car will dial BMW’s operator when the ignition is first put on every time the car has been in a deep sleep state.

This fault is usually poorly diagnosed as a button or wiring fault as this is what is stated via the fault codes read out of the car.

99% of the time the issue is with an internal fault within the Telematic control unit. We can rectify this fault with a refurbished control unit, these are replaced and coded to your vehicle providing you with completely restored functionality. 

These control units are usually in stock and ready to fit, providing you a same day repair service.