Now the car is safe, Let’s get you home or keep you occupied.

Although we are based in Reading, Berkshire. A lot of our customer travel from Newbury, Thatcham, Basingstoke, Oxford, Slough, Maidenhead and Windsor.

Courtesy Cars…

We run a fleet of 10 BMW branded courtesy cars including 1-Series and 3-Series. Unlike our competition, our courtesy cars are free of charge for the duration of repair – Customers are reminded to bring a copy of their driving licence and certificate of motor insurance when collecting a courtesy car (a valid certificate – headed ‘certificate of motor insurance’ is required, policy schedules/confirmations will not be accepted). If you require a courtesy car, this would need to be requested at time of booking so we have enough time to organise a vehicle for you.

Grosvenor Motor Company Courtesy Cars


Local Amenities

If your coming from further away, you may wish to seek something to do local.


Train


Taxi

Alternatively, we are always happy to call you a local taxi if preferred.

Eagle Cars Reading


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Niel profile picture
Niel
2 September 2026
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I recently had my BMW serviced by Grosvenor BMW and was genuinely impressed with the whole experience. From the moment I dropped the car off, the customer service was outstanding. They kept me informed throughout and took the time to explain clearly what work had been carried out and why it was needed. Nothing felt rushed or unclear. What I particularly appreciated was the honesty. They recommended the work that needed doing but also pointed out other items that would eventually need attention, explaining that they could safely wait a little longer. That gave me real confidence that they were looking after my interests rather than simply looking for extra work. The quality of the service was excellent and, based on my experience, better than the service I’ve received from BMW dealers I’ve used in the past. The prices were competitive too, making the overall experience even better. I’d have no hesitation recommending Grosvenor BMW and will definitely be using them again. Excellent service, honest advice and a professional job from start to finish.
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Martin Rogers profile picture
Martin Rogers
19 August 2026
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Brilliant experience, always a pleasure and big shout out to Ashley for his support.
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Arjun Singh profile picture
Arjun Singh
19 August 2026
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Ashley did a brilliant job working on our car and gave us great advice. Very professional, helpful, and knowledgeable. Highly recommended!
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Taryn Holman profile picture
Taryn Holman
19 August 2026
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Grosvenor motor services are a great company to deal with. We travelled 90 mins to have our mini MOT’d and repaired, knowing they would provide an excellent service. Highly recommend.
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Altaf Hussain profile picture
Altaf Hussain
19 August 2026
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I’ve tended to stick with main dealers but switched to Grosvenor for my recent service. Much better experience, responsive and significantly cheaper. They clearly know their cars. Grosvenor offered great advice and really looked after me and my car. Will use again.
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Ian Bowsher profile picture
Ian Bowsher
18 August 2026
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I have a vw transporter camper and my partner has a bmw M2 we have been using Grosvenor for about 2 years, they have been absolutely amazing in the quality of work and knowledge they have, they go above and beyond to help and ensure quality service. Highly recommend and would not go anywhere else, 5 stars
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Jan-Erik Barnegren profile picture
Jan-Erik Barnegren
18 August 2026
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Good, clear communication and fast work. Thanks!
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Phil Woolfall profile picture
Phil Woolfall
18 August 2026
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Excellent comms and service
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julie harmsworth profile picture
julie harmsworth
15 August 2026
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Review No 2 (Aug 2026) I seriously cannot recommend Grosvenor BMW Reading highly enough. Its a long post so grab yourself a glass of something! Two years ago they retrofitted Apple CarPlay to my BMW X6 and it worked perfectly. Unfortunately, after my steering rack failed, I had to return to the main dealer under my BMW warranty. During the repair they had to reprogram the car via the head unit, and in turn removing CarPlay. In the process, they damaged the head unit, which they eventually replaced after a fair bit of back and forth. From that point on, the system never worked properly. I lost the ability to make calls or send messages using the steering wheel controls. I made countless trips back to the dealer at my own expense, only to be told everything from "your phone is too old" to "you need to buy ConnectedDrive (which I did and over a hundred quid)." Every visit ended with a different excuse, but never a solution. I reached out to Grosvenor BMW Reading for advice, and Justin replied quickly and simply said ‘pop the car in and we’ll reinstall Apple CarPlay for you’ I did indeed, and within an hour they'd completed the install and diagnosed the real problem. The head unit installation had never been put back together correctly after the warranty repair - the Wi-Fi antenna lead, which is essential for connectivity, had simply been left disconnected, it was sat in the glovebox! Grosvenor reconnected it and everything works exactly as it had before, 100% spot on. What impressed me most wasn't just that they'd fixed it; it was their knowledge, honesty and professionalism. They didn't blame my phone, sell me services I didn't need, or make excuses. They found the fault, explained it clearly and put it right. After much frustration, it was an enormous relief to finally have someone who genuinely knew what they were doing, and not only that they didn’t charge me. When have you ever received that kind of service? I just want to say, “thank you to Justin and Barry at Grosvenor BMW Reading. You've restored not only my CarPlay which I have so missed, but also my faith that great customer service and technical expertise still exists. I have already recommended you to many of my friends! Guys, ditch the main dealers, come here! ------------------------------------------------------------------------------------------ Review No 1 (2019). What a fantastic find - these guys are truly amazing. Not only are they hundreds of pounds cheaper than the main dealer they are honest too, again not exactly like a main dealer! My BMW X6 had work done by a well known remapping garage in Basingstoke that almost completely wrecked my car but thanks to these guys within a couple hours of doing a health check they knew exactly what was wrong, they gave me an honest price and had it running better than it ever did within less than 24hrs. Thank you Grosvenor !
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Henry Thorogood profile picture
Henry Thorogood
13 August 2026
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I had a fault with a boot loop on Mini, got me in much quicker and cheaper than when I call a main dealer.
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Around About
11 August 2026
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On arriving I was introduced to Ash on the front desk. A nice chirpy helpful friendly and knowledgable man , who kept me well informed at each stage of the work that was undertaken during my Mini Countryman Health check and servicing. Indeed the situation was rather relaxing. I was particularly pleased that they were able to reboot the head gear, with little effort and at a very good price, considering sometime ago such a task could cost up to £1000 or more. But here at Grovernor motors BMW specialist they charge £130, so highly competitive rate and very efficient.
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Ozair Javed profile picture
Ozair Javed
11 August 2026
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I wanted to take a moment to share my experience with Barry. On both occasions that I’ve brought my car in for major repairs, Barry has been excellent. He provided a very transparent explanation of the work required and clear, helpful advice on the best way forward. This level of openness and context is something I’ve rarely encountered elsewhere when seeking service or repairs. The pricing has also been fair compared to main dealers, and I particularly value the extra insight he offers, which helps me make informed decisions rather than simply being handed a quote. I really appreciate Barry’s open communication and genuine transparency. It’s refreshing and has made a real difference. Highly recommended.
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Pam Connor profile picture
Pam Connor
10 August 2026
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Excellent communication from Barry who took the time to go through the repair options and costings . As a result now making a booking for a replacement clutch
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Matt Bryanton profile picture
Matt Bryanton
9 August 2026
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Fixed the iDrive boot loop issue. Would highly recommend.
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Terry Collins profile picture
Terry Collins
6 August 2026
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Ive had 2 jobs done here over the past couple of months - brake discs & pads and then a service. Excellent customer service on both occasions and really happy with the quality of the work. The courtesy car and the clean was a nice touch too. Great job and id definitely recommend.